Develop an Employee Listening Strategy

Thursday, September 5, at 1:00 PM ET | 10:00 AM PT

Webinar Summary

Employees are raising their voices, but organizations are not always effectively listening. A purposeful listening strategy is critical to ensure employee listening efforts are intentional and result in meaningful action. The gap between organizational listening efforts and employee experiences is amplified when employees provide feedback and action is not taken. Without a clear purpose to inform listening efforts, feedback collection becomes superficial, leading to a failure to use insights, which ultimately undermines trust and engagement.

Join our analysts as they do a deep dive on how to:

Develop an employee listening strategy to set the foundation for effective listening.
Improve the organization’s listening efforts through a current-state analysis to uncover common themes.
Support the employee listening strategy by equipping managers with the tools and training to sustain employee listening efforts.

SHRM-Approved Activity ✅

McLean & Company is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®.

Pre-Approved by HRPA

This program has been approved for one continuing professional development (CPD) hour under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

Pre-Approved by HRCI ⭐

HR Certification Institute’s® (www.HRCI.org) official seal confirms that McLean & Company meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

Webinar Speakers

Amani Gharib, PhD

Director, HR Research & Advisory Services, McLean & Company

Amani is a Director, HR Research & Advisory Services, at McLean & Company. She has been part of producing solutions on a multitude of partner engagements, addressing areas such as people strategy, employee value proposition, leadership development, organizational design, and job architecture. Amani stands at the forefront of embracing innovation, breakthrough thinking, and future foresight. With her strong work ethic, she has cultivated working relationships with stakeholders on an international level and has produced effective solutions through analytics, assessments, and reporting. She has strength in developing adaptive, agile, and strategic solutions to transform organizations and produce measurable results.
Amani boasts a bachelor’s degree in Business Administration from the Richard Ivey School of Business (Canada) and has also completed her master’s degree in Service Leadership and Innovation from the Rochester Institute of Technology (USA). Amani completed her PhD at Queen’s University Belfast (UK) – a Russell Group university specializing in process models of green technology innovation diffusion.
Amani continues to cultivate her skills and has recently obtained a certificate in Leadership from University of Toronto and a certificate in Negotiation Mastery from Harvard University.

Amanda Chaitnarine

Director, Diagnostics, Advisory, and Data Insights, McLean & Company

Amanda Chaitnarine is a Director, HR Diagnostics, Advisory & Data Insights, at McLean & Company. She leads the advisory team for McLean & Company’s HR diagnostic tools, including the Employee Engagement Program, the McLean Employee Experience Monitor, and the New Hire and Employee Exit surveys. She is also the product manager for McLean & Company’s HR Organizational Alignment (HROA) and HR Management & Governance (HRMG) diagnostics.
In her role, Amanda works directly with clients to identify key insights from survey data across the employee lifecycle and develop action plans to improve engagement in their organizations. She also works with clients to identify priorities that align HR strategy to organizational goals and objectives. She has gained valuable experience in working with organizations large and small across industries and geographies.
Prior to joining McLean & Company, Amanda was an Organizational Development & Human Resources Advisor for a large seniors’ care organization where much of her work was project based in the areas of training and development, onboarding and orientation, recognition programs, survey administration, and HR process improvement.
Amanda is a Certified Human Resources Leader (CHRL). She has earned a Bachelor of Arts in Labour Studies from McMaster University along with certificates in Workplace Wellness and Health Promotion, Human Resources Management, and Adult Training/Education. Most recently, she has completed a Masters Certificate in Organizational Development and Change.

Ramsha Munshi

Analyst, HR Research & Advisory Services, McLean & Company

Ramsha Munshi is an Analyst on the HR Research and Advisory Services team at McLean & Company. Some of her areas of interest include talent management, learning and development, organizational culture, employee engagement, wellbeing, and HR strategy.
Prior to joining McLean & Company, Ramsha completed an internship at an HR software company, where she gained experience in learning and development and onboarding. She has an Honours Bachelor of Arts in Psychology from York University and a Graduate Certificate in Human Resources Management from Durham College. Ramsha combines her expertise in psychology and HR to better understand people and culture in the workplace and connect HR with organizational strategy.

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