McLean's Guide to Shaping a Great Workplace

Thursday, February 27, at 1:00 PM ET | 10:00 AM PT

Webinar Summary 


Do you think your employees are engaged, or are they just satisfied? When it comes to engaged employees, they're more likely to innovate to improve products and services, provide exceptional service to customers, consistently exceed performance expectations, and make efficient use of their time and resources. The results are happy customers, better products and services, and lower business costs.
 
Join us to learn how to gather accurate and actionable employee engagement data through the McLean & Company Employee Engagement Program in order to improve the employee experience and implement positive change. 

During this exciting session, our speakers will discuss three key aspects of measuring the employee experience:

  • ​Engagement vs. satisfaction – What's the difference?
  • ​Key drivers of engagement – organizational, job, and retention.
  • ​Steps to success – How to effectively plan and launch for an engagement survey.

Meet the Speakers
 

April Ridsdale

Senior Director, Human Resources Diagnostics, McLean & Company

  • April Ridsdale is a Senior Director within McLean & Company’s HR Diagnostics, Advisory & Data Insights team, where she leads a team of Project Coordinators, Specialists, and Managers responsible for facilitating and delivering the McLean & Company diagnostic programs. She oversees the processes of diagnostic delivery and works closely with the development team on product updates and new diagnostic offerings. She enjoys fostering a personal relationship with clients and providing ongoing support to help them implement data-driven solutions to drive positive organizational change.

  • April’s prior experience as a Senior Project Coordinator and a Consulting Analyst at McLean & Company have provided her with valuable diagnostic delivery and advisory experience. Within both of these roles she led a wide variety of calls such as scoping calls, training calls, and results calls. She managed the creation and launch of surveys while also analyzing the results data to deliver practical and actionable insights.

  • Prior to joining McLean & Company, April gained valuable analytical experience in her roles in the Consumer Engagement & Policy Department at the Ontario Energy Board and the Business Development Department at Union Gas Limited. She brings diverse industry and client experience to her current role.

Kim Carlton

Project Manager, McLean & Company

  • Kim Carlton is a Project Manager, HR Diagnostics in the area of Organizational Effectiveness at McLean & Company. She plays a key supporting role in the management and administration of McLean & Company’s diagnostic programs, primarily focusing on Employee Engagement, New Hire, and Exit products. Kim works closely with HR professionals, manages projects, from scoping the project to launch, and ensures the highest quality of data is being used to deliver valuable results.

  • Prior to joining McLean & Company, Kim worked as a Support Coordinator for a London-based digital marketing agency acting as a single point of contact for all service requests.

  • Kim has a Degree as an Information Technologist from Fanshawe College and has continued to advance her education with courses focusing on Digital Marketing.

Register Now

About Us

McLean & Company is the trusted partner of HR and leadership professionals around the world.  

Our memberships provide HR and leadership professionals with what they need to drive the organization forward – from full-service assessments to practical action plans, impactful training, and more. 

At McLean & Company, we’re passionate about empowering leaders to shape a workplace where everyone thrives.

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